Blood Info Hub

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Terms and Conditions

These terms and conditions govern your use of our online store and website. By accessing and using our website, you agree to these terms and conditions. If you do not agree with any part of these terms and conditions, please do not use our website.

Intellectual Property

All content on our website, including but not limited to text, images, graphics, logos, and software, is the property of our company and is protected by intellectual property laws. You may not use, reproduce, modify, or distribute any content from our website without our prior written consent.

Products and Services

Online Store: Our online store offers a range of products for sale. We strive to provide accurate product descriptions, pricing, and availability. However, we do not guarantee the accuracy of this information and reserve the right to modify or update it at any time without notice.
Blog: Our blog provides informational content related to blood types and identity. The information provided is for general guidance only and should not be relied upon as professional advice. We are not responsible for any actions taken based on the information provided on our blog.

User Accounts

To access certain features of our website, you may need to create a user account. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.
You agree to provide accurate and up-to-date information when creating your account. You are solely responsible for any consequences that may arise from providing false or misleading information.
We reserve the right to suspend or terminate your account at any time without notice if we suspect any unauthorised activity or violation of these terms and conditions.

Ordering and Payment

When placing an order through our online store, you agree to provide accurate and complete information. You are responsible for ensuring the accuracy of your order details before submitting the order.
Prices and availability of products are subject to change without notice. We reserve the right to cancel or refuse any order at our discretion.
Payment for orders must be made through the provided payment methods. We use secure payment gateways to protect your financial information. However, we are not responsible for any damages or losses arising from the use of these payment gateways.

Shipping and Returns

We strive to process and ship orders in a timely manner. However, we do not guarantee specific delivery times and are not responsible for any delays or damages caused by the shipping carrier.
If you are not satisfied with your purchase, you may return it in accordance with our return policy, which is available on our website. Return shipping costs may apply, and certain items may be non-returnable.

Third-Party Links

Our website may contain links to third-party websites or resources. These links are provided for your convenience and do not imply our endorsement or responsibility for the content or activities of these third-party sites. We recommend reviewing the terms and conditions and privacy policies of any third-party websites you visit.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use of our website, products, or services.

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or in connection with your use of our website, products, or services, or any violation of these terms and conditions.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of Australia. Any dispute arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Australia.

Changes to Terms and Conditions

We reserve the right to modify or update these terms and conditions at any time without prior notice. It is your responsibility to review the terms and conditions periodically for any changes. Your continued use of our website after any modifications or updates constitutes your acceptance of the revised terms and conditions.

Contact Information

If you have any questions or concerns regarding these terms and conditions, please contact us at admin@bloodinfohub.com.

By using our website, you acknowledge that you have read, understood, and agreed to these terms and conditions.

Return and Refund Policy

Thank you for shopping at Blood Info Hub. We value your satisfaction and want to ensure that you are happy with your purchase. If you need to return a product for any reason, please review our Return and Refund Policy below.

Terms of Return:

Products must be returned within 14 days from the date of delivery.
The product must be in its original condition, unused, and with all tags and packaging intact.
Personalised or customised products may not be eligible for return unless they are defective or damaged upon arrival.

Reason for Return:

Damaged or Defective Product: If the product you received is damaged or defective, please contact our customer service within 1-2 days of receiving the item. We will provide instructions on how to return the product.
Wrong Product: If you received the wrong product, please contact our customer service within 1-2 days of receiving the item. We will arrange for the correct product to be shipped to you and provide instructions for returning the incorrect item.

Process for Return:

To initiate a return, please contact our customer service team at admin@bloodinfohub.com. Provide your order number, product details, and reason for the return.
Our customer service team will guide you through the return process and provide you with a return shipping label (if applicable).
Pack the product securely in its original packaging, including all accessories and documentation, and attach the return shipping label.

Process of Refund:

Once we receive the returned product and verify its condition, we will process your refund.
Refunds will be issued in the original form of payment used for the purchase.
Please allow 7 working days for the refund to be processed and reflected in your account. The exact duration may vary depending on your payment provider.

Contact Details:

If you have any questions or need assistance with your return or refund, please contact our customer service team:

- Email: admin@bloodinfohub.com

Please note that our Return and Refund Policy may be subject to change. It is your responsibility to review the policy periodically for any updates.

By making a purchase from our online store, you acknowledge that you have read, understood, and agreed to our Return and Refund Policy.

Terms and Conditions

Return and Refund Policy

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